Do you thrive on building relationships and driving business growth? Are you passionate about the vibrancy of Downtown Orlando? If so, the Downtown Orlando Partnership (DOP) wants you!

The DOP is seeking a dynamic Membership Relations Manager to join our team and play a pivotal role in strengthening our organization. In this role, you will be responsible for developing, maintaining, and expanding our membership and sponsorship base, ensuring our members receive exceptional value and actively participate in shaping the future of Downtown Orlando.

Responsibilities:

• Develop and implement strategies to attract and retain a diverse range of members and sponsors, including businesses of all sizes, organizations, and institutions.
• Cultivate strong relationships with existing and prospective members, understanding their needs and exceeding their expectations.
• Manage the membership lifecycle, from initial outreach to onboarding, engagement, and renewal.
• Organize and participate in all member events, fostering networking opportunities and a sense of community
• Attend all DOP functions and serve as on-site support as needed
• Coordinate membership benefits and programs, ensuring members maximize their return on investment.
• Track and analyze membership and sponsorship data to identify trends and inform strategic decision-making.
• Stay abreast of industry best practices and trends in membership development.
• Support DOP's overall marketing and communication efforts.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, Communications, or a related field (preferred).
• Minimum 3-5 years of experience in membership relations, non-profit development, or a similar role.
• Proven track record of exceeding membership and sponsorship goals.
• Excellent relationship-building, communication, and interpersonal skills.
• Strong understanding of business development principles.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Proficiency in CRM software, Adobe Creative, and Microsoft Office Suite.
• Passion for Downtown Orlando and its continued success.

Benefits:

• Competitive salary, parking, cell phone, and healthcare insurance stipends.
• Opportunity to make a real difference in the growth and development of Downtown Orlando.
• Be part of a dynamic and collaborative team.
• Work in a vibrant and exciting downtown environment.

Schedule:

40 hours/week expectation with flexible hours.

To Apply:

Please submit your resume and cover letter to doporlando@gmail.com by July 24, 2024. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Join us and be a part of shaping the future of Downtown Orlando!

Physical Demands

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions, subject to any undue hardships per applicable law.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel objects, tools or controls, reach with hands and arms. The employee frequently is required to talk or hear. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.